Rage-click cartography for crowded product pages
How to map angry taps without treating every dense layout as a failure.
Blog
Field notes from the friction yard
Practical writing on UX Friction Analytics — denser than a newsletter, lighter than a textbook.
Session replay blind spots your tooling never flags
Sampling bias, privacy masks, and the quiet lies of “100% capture.”
Thai checkout hesitation: QR waits and false bounces
Why payment prompts in Bangkok retail apps confuse Western funnel templates.
Microcopy that quietly taxes conversion
Four phrasing habits that inflate hesitation scores without showing up as “errors.”